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Candidate Technical Support - Troubleshooting & FAQ's

If you are having technical difficulties please email us at: webhelp.njoyn@cgi.com or call us at 1-877-427-7717.
Please include the details of the problem you are having, including:
  1. Exact brand and version number of the browser.
  2. Version of operating system you are using.
  3. Internet connection type and speed.
  4. Type of CPU and amount of RAM in your computer.
First time user:
  1. If this is your first time creating your candidate profile on this website, click on the "My Profile" tab at the top of this page.
  2. Enter your email address (1) and select the country where you live (2) in the spaces provided, then click "Create Profile" button. The profile page will appear for you to fill out. When you are finished filling out the profile, click on the "Next" button at the bottom. Your profile will be saved and a system-generated password will automatically be emailed to you.
  3. The next time you log on you will be able to change your password.
  4. Uploading my resume:
    In order to upload your resume to be part of your profile, please follow these steps:
    1. Go in to your profile and scroll down to the bottom of the page where it says OPTIONAL: Please upload your resume in MS Word format.
    2. The line underneath reads: To upload your latest resume in MS Word format please click here.
    3. Once you click, you will see a small window pop up.
    4. Click on Browse and find your resume from wherever you have saved it.
    5. Click Open and your resume title will appear in the field next to the Browse button.
    6. Click on Upload and you're done! You will see a message verifying that your resume has been saved. Close the window.

  5. Do I need to create a profile to apply for a job?
    Yes, you need to create a profile to apply for jobs on our website. It's fast and easy! Click Login, enter your email address and click the hypertext link for new users. (Above the email field, it says: "New user? Click here".) You'll be provided a quick form to fill out, including a place to specify your particular skills and a window in which to paste your resume. Once you've saved this profile, your password will be emailed to you. You can use this password to access your profile at any time to apply for jobs online.

  6. Do I need to apply for a job to create a profile?
    No you do not need to apply for a specific job in order to create a profile. Once you are at the job listings page, you will see a button at the top labeled 'Login'. Click on this and you will be brought to the log on page. Follow the steps for creating, or updating, your profile. This will be saved in the system and as recruiters perform searches on the database they will immediately have access to your profile.

Searching for Career Opportunities

How to use our career opportunities site: There are several ways to go about a career search on our career opportunities site. You can search by keyword and you can use any combination of the drop-down menu filters.

*Please note: the content on the career opportunities site is live and is updated in real-time. New positions will appear at the top of the list as they become available. Positions that are no longer available are removed immediately. You can be confident that if the position is posted on our website then it is an active opportunity.

Using the filters.You will notice several drop-down menus on the career opportunities site. Each of these will filter the positions according to criteria such as:

  • Country
  • Province/State
  • City
  • Categories

You can use these filters one at a time or you can use multiple filters at once. It is important to note that if you use more than one filter at a time, your results will be reduced.

To use the filters, drop down the filter and highlight your selection. When you are ready click 'Search' to conduct your search. You can also combine the use of these filters with the keyword search by making a selection from the drop-down menu filters, and typing in your keyword(s). When you are ready click on 'Search'. Or you can use the keyword search by itself simply by entering the words and clicking on 'Search' when you are ready.

Hints & FAQ's

1. Technical requirements for use of this page:
For detailed information about using different browsers with this application click here .

2. How do I search for specific positions on your site?
You can search for a specific positions by entering the title of the position in the Keyword field. Only positions with this specific title will be filtered. If you see a position that is particularly appealing to you, make note of the Position ID. The next time you visit our website to search for career opportunities, you can enter this Position ID in the keyword field to pull up that specific listing.

3. Can I view only the most recent positions that have been posted?
Positions appear in order from most recent to oldest. The most recent positions will always appear at the very top of the listings, whether or not they have been filtered.

4. Do I have to fill out a new application for each position I apply to? (Can I save my application?)
A link to your profile is automatically created every time you apply for a position, so you only have to fill it out once. You may update your profile at any time.

5. Should I fill out ALL of my skills in the application form?
The more skills you specify, the greater the chance that your profile will be selected by our recruitment team. Please also rank your skills in order of greatest experience.

6. What do the different "categories" mean?
"Categories" are different sectors of employment. You can specify one or more of these categories if you wish to limit your search to specific areas of interest.